EMERGENCY ROOM ENHANCEMENT (ERE) CASE MANAGER

Mark Twain Behavioral Health (MTBH) is a private not-for-profit Certified Community Behavioral Health Organization serving Northeast Missouri since 1975 with a wide variety of outpatient services. We strive to treat the whole person by promoting wellness as individuals work toward their personal goals of achieving a satisfying, productive and healthy lifestyle.

Mark Twain Behavioral Health is seeking a full-time Emergency Room Enhancement Case Manager for our Kirksville Missouri service area. This clinical position provides coordination of community-based services in a variety of settings to maximize independent functioning of clients and promote recovery and self-determination.

Consider joining our MTBH Team! We offer a supportive culture of appreciation and a strong emphasis on the health and wellbeing of our team.

Role Responsibilities

Develop and maintain positive relationships with hospital staff, ambulatory personnel, law enforcement and other collaborating agencies
Perform on-site mental health screenings/assessments in the community
Provide clinical crisis responses for clients with psychiatric, substance use and co-occurring disorders
Provide extensive case management and care coordination
Coordinate service delivery with appropriate agencies and monitor client participation
Complete program specific documentation
Arrange and participate in multi-disciplinary team meetings on behalf of assigned clients
Rotate the Access Crisis Intervention (ACI) on-call mobile response with other qualified mental health professionals
Maintain consistent updated communication with the Emergency Room Enhancement Coordinator for coordination of care
Guide treatment development with consumer and other stakeholders and maintain clinical record according to standards
Represent MTBH in the community by attendance at local interagency teams as assigned
Maintain a professional code of ethics at all times
Behave in professional and courteous manner with co-workers, supervisory staff, community members, other agency staff, and consumers of behavioral health services and their families
Serve as client advocate and adhere to all client rights including confidentiality
Complete daily schedule in a timely manner
Participate in Quality Improvement reviews, outpatient clinical staff meetings and in-service training programs

Adherence to the MTBH Ethical Code of Conduct and all policies is required.

Qualifications

Master's Degree in Counseling, Social Work or Psychology
Licensed in the state of Missouri or licensed-eligible
Minimum of three years of experience in working with persons in crisis, with clients and their families receiving psychiatric, substance use, or developmental disabilities services
Demonstrated knowledge of alcohol and drug addictions or certification as an alcohol and drug counselor
Excellent written and verbal communication skills

Mark Twain Behavioral Health is an equal opportunity employer and does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status or any other characteristic protected by law in any of its services, activities, or operations.